Adapted for teenage micro business owners from: 15 Things Retailers Should Never Say Negative Customer Service Phrases …
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10 Commandments of Customer Service
I love these customer service tips and I have edited them a bit for teenager's running a micro business (that's why there's not 10!). The …
Why a Business Might Fail (but yours won’t!)
Meredith Curtis discusses why a business might fail. She offers straight talk that some people may not like, but she speaks from more than …