Vanessa Van Petten, author of You’re Grounded!, wrote and independently published her own book when she was only 17. In this blog post she …
Is the Term “Micro Business” Demeaning?
The New York Times Small Business section opened a discussion: Is the Term ‘Small Business’ Demeaning? Do you consider yourself …
Never Say These Things to Your Customer
Adapted for teenage micro business owners from: 15 Things Retailers Should Never Say Negative Customer Service Phrases …
10 Commandments of Customer Service
I love these customer service tips and I have edited them a bit for teenager's running a micro business (that's why there's not 10!). The …
Why a Business Might Fail (but yours won’t!)
Meredith Curtis discusses why a business might fail. She offers straight talk that some people may not like, but she speaks from more than …