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Running a Micro, Blog · December 21, 2016

More Customer Service Tips

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Serving your customers well keeps them coming back for more. Here are some tips to help keep your customers happy.

  • Offer something for free: You can offer your time or a low cost item for free. People always enjoy getting something for free.

  • Offer discounts or coupons: Offer 10% off the second purchase or make a coupon good for a discount if the customer purchases a bundle, like buy 4 for the price of 3.

  • Listen to your customers as they explain what they need. You may be able to sell them additional services. If you are hired to babysit, offer to clean up the kitchen also.

  • Be a hard worker: Do more than expected and you’ll find your customers will do word of mouth advertising without being asked. If you are hired to mow the grass, ask if they would like the edges trimmed also.

  • Clean up after you are finished. Leave the house or yard better than you found it and you’ll be asked back again and again.

Carol Topp, CPA is the author of the Micro Business for Teens books.

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Related posts:

  1. 5 Vital Customer Service Tips for Entrepreneurs
  2. 10 Commandments of Customer Service
  3. Never Say These Things to Your Customer
  4. 5 Tips for Serving Your Customers
  5. How to find your customers. Marketing and creating a customer profile podcast

Filed Under: Running a Micro, Blog Tagged With: customer service, micro business, teenager

Carol Topp, CPA

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From a parent

Thank you for your e-book on teen micro businesses. Your valuable experience and wealth of knowledge is vast.

Your presentations at Cincinnati homeschool conferences and sharing with us over the years have benefited us well.

I can hardly believe we are at this point in our life-and here he is a young man ready to try his fortune with the world.

-Mandy S

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